Job Description

The First Nations claims Helpers will be working closely with Indigenous people across Canada. They will be working closely with First Nations Child and Family Services and Jordan’s Principle class action.

We will be hiring First Nations Claim Administrators across Canada

General Responsibilities:
• Provide support to individuals with diplomacy throughout the claim form process.
• Develop and foster relationships with claimants.
• Assist claimants in completing claim forms and connecting them with support resources.
• Assist claimants in checking claim status and navigating the appeals process.
• Educate individuals on the claims process and settlement benchmarks.
• Participate in training sessions to ensure effective claims support.
• Ability to pivot and adapt to changes as required.
Qualifications:
• Minimum of three years’ experience
• Ability to establish trust and communication with individuals dealing with (intergenerational) trauma.
• Proficient in technology and online platforms.
• Strong interpersonal and communication skills.
• Willingness to travel across Canada.
• Provide virtual support to claimants by phone, internet or in person.
Additional Benefits
• Familiarity with Indigenous regional governance structures.
• Understanding of Indigenous culture, history, and trauma impacts.
• Knowledge of colonial policies and their effects on Indigenous communities.
• Fluent in Indigenous Language would be an added value.
• If you are working on First Nations land you will be tax exempt.
• Reliable vehicle.

Required languages: English/First Nations

Education level: Post Seconday

Required skills: Social Worker/Community Worker

Closest intersection: First Nations Communities