Job Description

We are seeking a passionate, reliable, dynamic, and full-time Store manager, who will be able to plan, organize, direct, control and evaluate the operations of the business, providing management and sales day-today operations of the store.

Duties include but are not limited to:
• Plan, direct and evaluate the operations of the store: management and sales
• Manage staff and assign duties
• Overseeing inventory by working closely with vendors
• Address staffing requirements, including the hiring, development, and retention of staff
• Creating protocols to protect the store, including theft management
• Adhering to health and safety protocols and policies
• Constructing a schedule for employees and manage their time off, sick leave, and time tracking
• Developing holiday promotions to drive traffic to the store
• Study market research and trends to determine consumer demands, potential sales volumes, and effect of competitors’ operations on sales
• Develop and implement marketing strategies
• Plan budgets, authorize expenditures, and monitor revenues
• Managing financials, including bank drop-offs, for the entire store
• Determine merchandise and services to be sold and implement price and credit policies
• Evaluate and improve customer service and respond to customer requests and issues

Required languages: Advanced Level of English

Education level: • Completion of secondary school is required • Advanced level of English • A university degree or college diploma in tourism and hospitality, communication science, marketing and revenue or other field related sales, management or business administration related to the product or service being sold is required • Minimum 5 years in Tours & Activities sector • Minimum 3 years in a Managerial Position related to Global Sales, Global Marketing, Global Business Development and Global Leadership experience

Required skills: • Standing long hours • Working under pressure • Resilience, flexibility, and mentally tough to deal with day-to-day variations • Excellent communication skills • Problem solving • Must be able to lift 50 lbs. or more as required by the business • Computer and technology knowledge: Point of sale system, Word processing software, Inventory control software, electronic mail, Spreadsheet, ecommerce and digital marketing tools • Knowledge and experience in sustainable tourism practices preferable

Closest intersection: V1Y8S3