Job Description

Business Address: 17860 NW 106 AVE Edmonton, AB T5S 1V4
No. of positions: 1
Job Type: Full-Time, Permanent
Salary: $29.50 hourly for 35 hours per week
Start Date: As soon as possible
Employment conditions: Morning, Flexible
Job requirements – Languages -English
Education – College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years or equivalent experience
Experience – 1 year to less than 2 years
Work Setting – Consulting firm
Personal Suitability, Client focus, Effective interpersonal skills, Organized
Tasks
• Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
• Consult user guides, technical manuals and other documents to research and implement solutions
• Provide advice and training to users in response to identified difficulties,
• Collect, organize and maintain a problems and solutions log for use by other technical support analysts,
• Participate in the redesign of applications and other software,
• Provide business systems, network and Internet support to users in response to identified difficulties
Send your resume at: [email protected]

Required languages: English

Education level: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years or equivalent experience

Required skills: Effective interpersonal skills

Closest intersection: 106 Ave NW and 178 St NW