Job Description

Holiday Inn Express & Suites Medicine seeking 1 Hotel night auditor
Location
9 Strachan Bay SE Medicine Hat,
Medicine Hat, AB
T1B 4Y2

Salary
17.00 hourly / 30 to 40 hours per Week

Terms of employment
Permanent employment
Full time

Languages
English

Education
College, CEGEP
Or equivalent experience

Experience
1 year to less than 2 years

Onsite
Work must be completed at the physical location. There is no option to word remotely.

Work setting
hotel, motel, resort

Responsibilities
Tasks
Investigate complaints and claims
Register arriving guests and assign rooms
Resolve complaints and claims
Process group arrivals and departures
Take, cancel and change room reservations
Provide information on hotel facilities and services
Provide general information about points of interest in the area
Process guests’ departures, calculate charges and receive payments
Balance cash and complete balance sheets, cash reports and related forms
Maintain an inventory of vacancies, reservations and room assignments
Follow emergency and safety procedures
Clerical duties (i.e. faxing, filing, photocopying)
Answer telephone and relay telephone calls and messages
Assist clients/guests with special needs
Provide customer service

Benefits
Health care plan
Paramedical services coverage

Financial benefits
Group insurance benefits

Required languages: English

Education level: College/CEGEP or equivalent experience

Required skills: Above mentioned skills

Closest intersection: Medicine Hat, AB