User Support Technician
- Type: Full Time
- Location: Calgary, AB
- Employer Type: Business
- Wage ($/hr): $32/hr
- Published on: 2023-03-19
- Application Deadline: 2023-09-18
- Job ID: 419010323
- Job Category: Information Technology
- Views: 50

2380653 ALBERTA INC. O/A Iginitius Marketing and Tech Solutions
Job Description
Employer Name: 2380653 ALBERTA INC. O/A Iginitius Marketing and Tech Solutions
Business Address:
6520 36 Street NE, suite 1170
Calgary, Alberta
T3J 4C8
No. of positions: 1
Job Type: Full-Time, Permanent
Salary: $32.00 hourly for 35 hours per week
Start Date: As soon as possible
Employment conditions: Morning, Day
Job requirements
Languages
English
Education
College/CEGEP
Experience
1 year to less than 2 years
Work Setting
Consulting firm
Personal Suitability
Client focus, Effective interpersonal skills, Organized
Tasks
• Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
• Consult user guides, technical manuals and other documents to research and implement solutions
• Provide advice and training to users in response to identified difficulties,
• Collect, organize and maintain a problems and solutions log for use by other technical support analysts,
• Participate in the redesign of applications and other software,
• Provide business systems, network and Internet support to users in response to identified difficulties
Work Conditions and Physical Capabilities
Fast-paced environment, Work under pressure, Tight deadlines, Repetitive tasks, Attention to detail
Send your resume at: info@ignitius.ca
Required languages: English
Education level: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
Required skills: Client focus, Effective interpersonal skills, Organized
Closest intersection: 36 St. NE - 63Ave