Job Description

Responsibilities

• Mentore and trained new employees on company policies and procedures.
• Provide support for customers by addressing complaints quickly and efficiently, displaying exceptional customer service skills.
• Manage daily operations including scheduling and budgeting, exhibiting excellent multitasking capabilities.
• Orientate and train employees, encouraging confidence and helping individuals adapt faster to job roles.
• Assign, prioritize, and delegate tasks and responsibility to departmental employees.
• Coach and motivate team, driving sales and delivering exceptional customer service.
• Offer constructive feedback to team members, boosting overall job performance.
• Communicate plans and actions to meet departmental goals.
• Develop personal growth opportunities, empowering employees to produce results and meet goals.
• Oversee multiple projects simultaneously and ensure tasks were efficiently completed.
• Resolve conflicts between team members promptly using sound judgment based on company policies.
• Reduce workplace safety or health hazards by enforcing work practices and procedures.
• Enforces work practices and procedures to reduce workplace safety and health hazards.
• Delegate tasks, freeing up time to focus on higher-value activities.
• Collaborate with staff to develop and carry out processes, resulting in improved performance.
• Maintain accurate records of financial transactions while adhering to all accounting regulations, reflecting attention to detail.
• Successfully complete complex projects on time while maintaining high-quality standards, showcasing strong project management abilities.

Supervision
5-10 people

Experience and specialization
Computer and technology knowledge
MS Outlook

Additional information
Transportation/travel information
Own transportation

Work conditions and physical capabilities
Fast-paced environment
Attention to detail
Combination of sitting, standing, walking
Ability to distinguish between colours
Standing for extended periods
Bending, crouching, kneeling

Personal suitability
Client focus
Excellent oral communication
Team player
Leader
Dependability

Benefits
Health benefits
Dental plan
Health care plan

Required languages: English

Education level: Completion of post secondary diploma in business or equivalent

Required skills: Minimun of 2 years supervisory work experience

Additional skills / Assets: Client focus, Excellent oral communication, Team player, Dependability

Closest intersection: Government & Douglas Petro Canada