Job Description

Hotel front desk clerk

Employer details1032455 B.C. LTD.

Job details:
• Location: Sidney, BCV8L 1X1 Remote work available
• Salary18.50 hourly / 40 hours per Week
• Terms of employment: Permanent
• Employment: Full time
• Day, Early Morning, Evening, Flexible Hours, Morning, Night, Overtime, Weekend
• Start date: Starts as soon as possible
• Benefits: Health benefits, Financial benefits, Other benefits
• vacancies1 vacancy
Overview
Languages: English
Education
• Bachelor’s degree
• or equivalent experience
Experience: 1 year to less than 2 years

Green job
The employer stated that this position is a green job, because it involves tasks and responsibilities contributing to positive environmental outcomes and helping Canada achieve its net-zero target.
Work setting
• Hotel, motel, resort
Responsibilities
Tasks
• Investigate complaints and claims
• Register arriving guests and assign rooms
• Process group arrivals and departures
• Provide information on hotel facilities and services
• Provide general information about points of interest in the area
• Investigate and resolve complaints and claims
• Exchange foreign currency
• Process guests’ departures, calculate charges and receive payments
• Balance cash and complete balance sheets, cash reports and related forms
• Maintain an inventory of vacancies, reservations and room assignments
• Follow emergency and safety procedures
• Clerical duties (i.e. faxing, filing, photocopying)
• Answer telephone and relay telephone calls and messages
• Assist clients/guests with special needs
• Contact customers to deliver requested wakeup calls
• Perform light housekeeping and cleaning duties
• Provide customer service
Experience and specialization
Computer and technology knowledge
• Word processing software
• Computerized bookkeeping system
• Internet
Type of experience
• Call centre
Specialization or experience
• Specialized environmental skills and knowledge
Additional information
Security and safety
• Criminal record check
Transportation/travel information
• Travel expenses paid by employer
Work conditions and physical capabilities
• Attention to detail
• Fast-paced environment
• Overtime required
• Standing for extended periods
• Work under pressure
Personal suitability
• Client focus
• Dependability
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Judgement
• Organized
• Reliability
• Team player
• Resourcefulness
Benefits
Health benefits
• Dental plan
• Disability benefits
• Health care plan
• Vision care benefits
Financial benefits
• Life insurance
Other benefits
• Transportation provided by employer
Who can apply to this job?
The employer accepts applications from:
• Canadian citizens and permanent or temporary residents of Canada.
• Other candidates with or without a valid Canadian work permit.
How to apply
By email
[email protected]
Include this reference number in your application
Job Posting Reference
How-to-apply instructions
Here is what you must include in your application:
• Letter of recommendation
• Proof of the requested certifications
• Cover letter
• References attesting experience
• Job reference number
• Highest level of education and name of institution where it was

Required languages: English

Education level: Bachelor's Degree or equivalent experience

Required skills: Computer skills

Closest intersection: Patricia Highway to Sidney BC